Support

Visiun takes pride in providing world-class support to our clients.

Responses definitely within a day, usually within minutes.
Support from former lab techs with years of experience in the lab
Our architects and development team also respond to support requests when they are of an IT-technical nature.

We provide a single point of contact who will get to know you, your lab, and your data. That provides you with a much more efficient support experience. But of course other members of the team will back up that person when they are not available.