Visiun takes pride in providing world-class support to our clients.
- Responses definitely within a day, usually within minutes.
- Support from former lab techs with years of experience in the lab
- Our architects and development team also respond to support requests when they are of an IT-technical nature.
We provide a single point of contact who will get to know you, your lab, and your data. That provides you with a much more efficient support experience. But of course other members of the team will back up that person when they are not available.
Contact us any time you need assistance.